Sunday 29 Aug 2022

The issue has been resolved. All new users will now find the Connector available in both the Apple App Store and Google Play Store.

 

25/08/22

The app remains unavailable on Google Play store. Android devices only appear to lose the app if they are connected to Android for Work program.

Investigation continues.

 

23/08/22

The Connector app that is utilised to control our Dream range of motors via a DreamHub and connect them to wider smart home setups is currently showing as unavailable on the Google Play store. We are also receiving reports that it appears be missing from Android devices. The iOS ecosystem appears to remain unaffected.

DreamHub devices and any routines that have already been added via the app continue to work as expected, as do integrations with third party platforms such as Alexa, Google Home, SmartThings etc.

We are looking into this situation with the utmost urgency and will provide updates as soon as we receive them.