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FAQ2022-03-28T14:08:26+01:00

Frequently asked questions

How can I measure my window for INTU Micro Pleated blind?2022-07-29T13:57:36+01:00

Measuring

Measure the glass size only. For the blind width measure at 3 different points as shown in the diagram and use the smallest measurement.

Ensure all measurements are within specifications stated in the table below.

Max. Glass Width Min. Glass Width Max. Glass Drop Min. Glass Drop Max. Area Max. Bead Depth Min. Bead Depth
1400mm 150mm 200mm 100mm 1.5sqm 27mm 11mm

For more details download the Survey Instructions below.

PDF INTU Micro Pleated Blind Survey Instructions
What blind types can I fit into a suspended ceiling?2022-07-28T15:44:04+01:00

There are two types of Suspended Ceiling Clips used to accommodate fitting different blind types into a suspended ceiling.

Blind Type: Wide Classic Vertical, Roller Blind with a Back Bar

Blind Type: Narrow Classic Vertical, Tiltrak 1000

Can I fit blinds into a suspended ceiling?2022-07-28T14:43:32+01:00

Yes, using Suspended Ceiling Clips. They are brackets designed to fit vertical blinds and roller blinds with a back bar into a suspended ceiling. They don’t need any drilling to be attached as they mount onto the metal grid that holds the ceiling tiles.

Can I face-fix the capital fascia side profile?2022-07-08T15:24:51+01:00

It’s possible to fit the capital fascia side profile outside the recess (not for reversed roller blinds), however, because it was predominantly designed to be fitted inside the recess to close the gap between the edge of the fabric and the wall and block light leakage, the face-fixed profile is not as effective at fulfilling this purpose. Therefore, we don’t recommend using the capital fascia side profiles with any face-fixed blinds.

How do I re-tension Motorised Roof Tensioned Pleated Blinds?2022-06-30T14:09:51+01:00
What are the options for the brackets on Roller Blinds?2022-06-23T11:18:23+01:00

Standard Brackets

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available (32mm & 38mm): White, Brown, Black, Grey, Anthracite, Beige.

Colours available (45mm & 55mm): White, Black, Grey.

Extension Brackets

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Joiner Bracket – Single Control

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Joiner Bracket – Double Control

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Same Side Double Brackets

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Opposite Side Double Brackets

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Single Control Double Joiner Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Dual Control Double Joiner Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Back Bar Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Top Clip

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Safety Snap-out Face-fix Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Top Clip

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Back Bar Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Safety Snap-out Top-fix Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Top Clip

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Back Bar Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Do I have to set up my Dream Hub when I get a new phone?2022-06-22T10:29:04+01:00

NO. Just log in to the Connector App with your credentials on your new phone.

Can the DreamHub connect to Home Automation systems?2022-06-22T10:24:40+01:00

Both DreamHub Pro and DreamHub Mini can communicate with smart home setups built around Alexa, Google Home etc wirelessly. Home automation is different and often relies on wired connections to operate. The DreamHub Pro is equipped with an RS485 port that allows for integration into these systems.

Do I need a remote to operate Eve MotionBlinds?2022-06-20T14:05:16+01:00

No, Eve MotionBlinds come with a pull control as standard, just a simple pull automatically sets the blind in motion and overrides smart controls. Otherwise, it can be operated directly from your iPhone.

Learn more about Eve MotionBlinds here

Do Eve MotionBlinds work with Alexa?2022-06-20T13:49:25+01:00

No, blinds powered by Eve MotionBlinds aren’t compatible with Amazon Alexa, just yet.

However, a new smart home protocol is being developed that is called Matter, and as soon as it becomes available, Eve MotionBlinds motors will be Matter certified and work directly with all leading smart home systems without the need of using a bridge.

If you’re looking for a voice control option, currently Eve MotionBlinds motors work with Apple HomePod mini and Siri.

Learn more about Eve MotionBlinds here

Which blinds can I order with Eve MotionBlinds?2022-06-20T14:24:15+01:00

The blind type powered by Eve MotionBlinds are 38mm Roller Blinds at the moment. A new motor for 45mm Roller Blinds and XL Roman Blinds will be available soon.

Learn more about Eve MotionBlinds here

Which Capital Collection fabric is the best for me?2022-06-16T13:58:56+01:00

Our Capital Collection contains a staggering array of fabrics spread across 27 ranges. Each range comes with unique features, helping you to find the best solution for your space – be it commercial or residential. See the chart or click the button below it to download it.

Capital Collection Spec Cards

SPECIFICATION CHART
How do I measure a window for roller blinds with joining brackets?2022-06-16T11:53:00+01:00

When measuring for roller blinds with joining brackets, you’ll be required to provide measurements for each blind that is going to be fitted into your window. It’s very important to submit the width first, then the drop.

Step 1. Check if your blind is going to fit inside or outside the recess

If your window is in a recess, then you have an option of fitting inside the recess, or you can fit just outside of the recess so the blind overlaps the window.
This helps to keep out more light and provides more insulation.

Step 2. Measuring your window

Tip: Measure your window with a metal tape measure and in millimeters or inches.

If you want your blinds to fit into a recess

 Measure the width first and add 7mm, then the drop. Repeat the same process for another blind or blinds.

Example:

Width: 1000mm + 7mm = 1007mm

Drop: 1500mm

If you want your blinds to fit outside the recess

Allow 75mm overlap on the width and then add 7mm, next measure the drop. Repeat the same process for another blind.

Example:

Width: 1000mm + 75mm + 7mm = 1082mm

Drop: 1700mm

Which Capital Fascia is the best for me, 90 or 120mm?2022-06-15T14:52:47+01:00

Both variants can be installed as a recess or face-fixed coverings so the only difference between them really is their height. This flexibility in positioning means they accommodate any blind type and even more than one at a time.

To determine which variant to choose, the total clearance of the blind and all its fixings when in a fully open position should be considered. This will be subject to how the blind is fixed, window size and blind type.

For illustration, we’re using a simple range of average roller blinds. The roll widths provided are based on a thick roller fabric such as Quad 1% at a drop of 3000mm.

What brackets do I need for Capital Fascia face-fix installation?2022-06-06T14:55:27+01:00

To face-fix the Capital Fascia, you’ll need to use Fascia Clips in conjunction with Threaded Brackets.

How do I assemble & fit a Perfect Fit Pleated Blind?2022-05-31T15:16:12+01:00
Download Perfect Fit Pleated Blind Instructions
How do I download images from Decorquip website?2022-05-17T23:03:23+01:00
How do I replace a rechargeable battery for Pleated Blinds?2022-05-11T14:07:04+01:00
How do I replace a rechargeable battery for Roman Blinds?2022-05-11T14:05:37+01:00
How do I order made-to-measure blinds online?2022-05-09T14:56:59+01:00

Note: We use roller blinds for the purpose of this demonstration, however, the same principle applies to all other blind types.

How do I fit roller blind side guide wires?2022-05-06T13:46:42+01:00

If you ordered your roller blinds with a side guide wire option, the wires with their fitting components will be delivered with your blinds. The side guide wires can only be installed on-site.

FITTING INSTRUCTIONS
How do I measure a window for blinds?2022-04-21T09:02:42+01:00

Regardless of whether you’re placing your order online, by email or by phone – providing correct measurements is very important. Here are the two simple steps to help you get them right, every time.

Step 1. Check if your blind is going to fit inside or outside the recess

If your window is in a recess, then you have an option of fitting inside the recess, or you can fit just outside of the recess so the blind overlaps the window.
This helps to keep out more light and provides more insulation.

Step 2. Measuring your window

Tip: Measure your window with a metal tape measure and in millimetres or inches.

If you want your blind to fit into a recess

Measure the width in three places first, then the drop (also in three places). You call this a ‘recess size’, and when you order, you just need to give the smallest width and drop measurements. It is very important to give us the width first, then the drop.

If you want your blind to fit outside the recess

Measure the width first, then the drop. You are best allowing a minimum overlap on the width of the window of 75mm (3”) on either side of the blind. It is very important to give us the width first, then the drop. When ordering, you call this a ‘blind size’.

Will my mains powered motorised blind cable come fitted with a plug and fuse?2022-04-13T13:11:27+01:00

Plugs are typically pre-fitted to portable appliances and devices (e.g. lamps, kettles, toasters etc) whereas a blind, once installed, remains in situ and is not portable. For this reason, the power cable of the mains powered blind motor that we supply does not come fitted with a plug or fuses. When planning for the installation of mains powered blinds, it is normal to connect the blind cable directly to a switched fused spur. Installation of the fused spur and connection of the blind to the fused spur would normally be carried out by an electrician.

What amp fuse do I need for mains powered Roller blinds?2022-04-13T14:04:34+01:00

As a rule of thumb, fuses are rated according to the power rating of the appliance and appliances rated up to about 700 watts should have a 3-amp fuse.

The rated current of motors used in our mains powered blinds is 0.53-0.63 Amp, and they have a power rating of between 121-155W.

So, if you use a cable plug or connect up to 4 motorised blinds to a spur a 3 amp fuse will be sufficient to protect the cabling and motor or motors. If you run more than 4 blinds off a single spur use a 5 amp fuse.

What’s the Cassetted Roller Blind cassette size?2022-04-08T11:46:15+01:00

Cassetted Roller Blinds are available in two cassette sizes.

Cassetted Roller Blind cassette sizes
Do Cassetted Roller Blinds come with a bottom rail?2022-04-07T15:39:48+01:00

Yes, Cassetted Roller Blinds come with a bottom rail that fits across the bottom of the blind to block the light coming through the gap between the windowsill and the blind’s bottom bar.

Depending on the fitting scenario (top or face-fix), the bottom rail can be fixed behind or in front of the bottom bar – see below.

Top-fix installation

Diagram - Recess Bottom Rail Fitting

Face-fix installation

Face-fix Cassetted Roller Blind-Bottom Rail
Cassetted Roller Blind with Bottom Rail
Cassetted Roller Blind with Bottom Rail
Cassetted Roller Blind with Bottom Rail
How can I change the control side on a Roman blind headrail?2022-04-05T15:13:54+01:00
How can I retrofit Elite 1:4 Breakaway Roman Blind Mechanism?2022-04-05T15:12:53+01:00
How to calculate Roller Blind diameter?2022-03-31T15:51:42+01:00

Fill the form below to calculate the diameter of the tube with the fabric fully rolled to see if your blind meets the fitting requirements.

It’s useful to know your roller blind diameter beforehand to ensure:

  • Your roller blind isn’t too thicker than the recess depth
  • Correct Capital Fascia variant 
Which Roman Blind mechanism is the best for my blinds?2022-03-28T13:45:20+01:00

Ideal for smaller, lighter blinds. Also if you want to avoid drilling the walls to install a chain tensioner, the system is suitable for a cord breakaway device to render your blind child safe. Another advantage of a 1:1 mechanism is that it is faster when operating the blind.

Suitable for any size blind – big or small and with heavy fabric. They are easier and smoother to operate. On the other hand, the disadvantage of a 1:4 mechanism is that it is slower and the blind will take longer to pull up. Chain breakaway connectors are typically not recommended for this system and you’ll have to fix the operating chain to the wall with a tensioning device.

Elite 1:4 Breakaway Roman Blind Mechanism

Similar to its standard counterpart, the 1:4 gear ratio allows users to handle the traditionally heavy fabrics found on most Roman blinds, with a lifting capacity of 10kg so it’s suitable for any blind size. What makes it stand out is how easily a detached operating chain can be returned. With no components coming loose and nothing to unlock or open, users can confidently reinstate the chain themselves in less time than it would take to call you back to the site.

What’s the difference between 1:1 and 1:4 mechanisms for Roman Blinds?2022-03-28T12:53:55+01:00

In a 1:1 mechanism, one revolution of the chain cog equals one revolution of the cord drum. A 1:4 mechanism utilises a gearbox which decreases the ratio by 4, meaning that one revolution (360 degrees) of the chain cog would turn the cord drum inside a headrail only by 90 degrees. Simply put, the 1:1 mechanism is fast but stiffer to operate and the 1:4 mechanism is slow but easier to operate.

1:1 Roman Blind Mechanism

1:1 Roman Blind Mechanism Ratio

1:4 Roman Blind Mechanism

1:4 Roman Blind Mechanism Ratio

A comparison of 1:1 and 1:4 mechanisms – based on an average operating chain ‘pull’ of 40cm.

1:1 vs 1:4 Roman Blind Mechanisms Compared
How loud are motorised blinds?2022-03-10T09:22:21+00:00
How to assemble an XL Motorised Roman Blind?2022-03-10T09:17:56+00:00
How does antimicrobial fabric work?2022-03-09T16:24:24+00:00

Antimicrobial is an agent that seals off the surface of the fabric and stops microorganisms from penetrating it which effectively slows down their growth within the internal structure of the fabric at the smallest of scales. It’s worth underlining here that we take for granted that antimicrobial agents would kill all dangerous microbes, however, its main purpose is to stop them from penetrating and multiplying inside the fabric.

Most of the antimicrobial agents used in commercial fabrics are biocides. These biocides contain particles of silver, utilising their bio-resistant properties. Fabric treated with a biocide is protected from undesirable bacterial and fungal infection. The active agent protects the user from microorganisms for aesthetic, hygiene, or medical reasons, and protects the fabric from biodeterioration caused by mould, mildew, and fungi.

Microorganism growth in fabric causes a range of undesirable effects, not only on the fabric itself but also on the user. Some effects include the generation of unpleasant odour, fabric structural damage that reduces its mechanical strength, stains and discolouration and an increased likelihood of contamination.

A – fabric treated with an antimicrobial biocide.

B – non-antimicrobial fabric.

What’s the difference between Perfect Fit and INTU Micro Pleated Blinds?2022-03-09T15:47:31+00:00

The main difference between the products is simply the frame and variety of options they come with. Subsequently, it comes down to your client’s personal tastes, but whichever system they will decide upon, they will find it extremely functional, easy to operate and child-friendly.

Find out more in the blog: Perfect Fit vs INTU Micro. Which system is the best for my clients?

What is the cable length on 55mm Mains Motors?2022-03-09T15:32:40+00:00

Our current stock of motors the cable is 5 meters long, But this may change if we change supplier.

What is the smallest motor available for a Roman XL?2022-03-09T14:56:37+00:00

The smallest motor that would be compatible is the LS40 from Somfy – 1021371.  This is a 4 core motor (Not RTS).  Motor size is 415mm so a min blind size of approx 500mm.

Couldn’t find the answer you were looking for? Put us to the test and ask your question in the form below.

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