Home/FAQ
FAQ2023-08-17T09:29:45+01:00

Frequently asked questions

What’s the difference between uni-directional and bi-directional window blind motors?2023-09-13T13:28:07+01:00

Window shadings equipped with uni-directional motors offer remote operation but have a limitation – they can only receive instructions. This limitation prevents them from being seamlessly integrated into smart settings, as they lack the ability to send feedback or data. On the other hand, bi-directional motors can both receive and transmit information, making them suitable for integration into smart home systems, where they can communicate their status and respond to commands, enhancing the overall automation and control experience.

Learn more about the benefits of bi-directional motors here

Is the Dream Curtain Motor battery removable?2023-09-08T11:43:46+01:00

Yes, the battery can be easily detached which is a very useful feature when it needs recharging and the power socket is not in close proximity.

What are the control options available for Motorised Curtain Tracks?2023-09-05T14:51:06+01:00

Smart Home

Integrate with all major smart home systems for effortless smartphone and voice control.

Integrate with all major smart home systems for effortless smartphone and voice control.

Handheld Remote

Compatible with standard handheld remotes, allowing you to operate effortlessly from the comfort of your seat.

Compatible with standard handheld remotes, allowing you to operate effortlessly from the comfort of your seat.

Wall Switch

The convenience of a fixed and easily accessible control point for consistent and effortless operation. Can be integrated into a smart home system, enhancing the overall user experience.

The convenience of a fixed and easily accessible control point for consistent and effortless operation. Can be integrated into a smart home system, enhancing the overall user experience.

Pull to Start

Just a simple manual pull on the curtain automatically opens or closes your curtains. No connectivity, no smartphone, no remote control. Anyone can do it.

Just a simple manual pull on the curtain automatically opens or closes your curtains. No connectivity, no smartphone, no remote control. Anyone can do it.

Dream Range Controls

Somfy Controls

Dream Range Controls

Somfy Controls

Are the Motorised Curtain Track hooks/gliders 360 degrees?2023-09-07T13:56:01+01:00

Yes, the hooks/gliders can rotate 360 degrees, making it easy to attach curtains while maintaining the aesthetic shape of the curtain folds.

Do the Dream or Somfy Curtain Motors have a manual override?2023-09-07T13:59:03+01:00

Yes, both Dream and Somfy Curtain Motors have a manual override option known as ‘PULL TO START.’ This means that, regardless of the remote control option, a simple manual pull on the curtains will automatically override it and open or close your curtains.

Also, in the event of a power loss to the motor, the curtains can still be manually opened or closed.

What’s the battery life on the Dream Curtain Motor?2023-09-05T13:42:48+01:00

Minimum 6 to 8 months before needing to be recharged.

What’s the difference between 1:1 and 1:4 mechanisms for Roman Blinds?2023-07-20T13:55:34+01:00

In a 1:1 mechanism, one revolution of the chain cog equals one revolution of the cord drum. A 1:4 mechanism utilises a gearbox which decreases the ratio by 4, meaning that one revolution (360 degrees) of the chain cog would turn the cord drum inside a headrail only by 90 degrees. Simply put, the 1:1 mechanism is fast but stiffer to operate and the 1:4 mechanism is slow but easier to operate.

In a 1:1 mechanism, one revolution of the chain cog equals one revolution of the cord drum. A 1:4 mechanism utilises a gearbox which decreases the ratio by 4, meaning that one revolution (360 degrees) of the chain cog would turn the cord drum inside a headrail only by 90 degrees. Simply put, the 1:1 mechanism is fast but stiffer to operate and the 1:4 mechanism is slow but easier to operate.

1:1 Roman Blind Mechanism

1:1 Roman Blind Mechanism Ratio

1:4 Roman Blind Mechanism

1:4 Roman Blind Mechanism Ratio

1:1 Roman Blind Mechanism

1:1 Roman Blind Mechanism Ratio

1:4 Roman Blind Mechanism

1:4 Roman Blind Mechanism Ratio

A comparison of 1:1 and 1:4 mechanisms – based on an average operating chain ‘pull’ of 40cm.

1:1 vs 1:4 Roman Blind Mechanisms Compared
Does the app for Eve MotionBlinds show the motors battery level?2023-04-28T12:59:44+01:00

Yes, it does.  It will also warn you on the app when the blind starts getting low.

Are 38 and 45 Eve MotionBlinds motors battery powered?2023-04-28T12:52:15+01:00

Yes, both are battery motors.

Can I set the limits on the pull or remote for Eve MotionBlinds?2023-04-28T12:49:09+01:00

Yes, you can with both on the 38mm Motor.  It’s very simple and we have a YouTube video with guidance on how to do this. Setting limits on the 45mm motor can only be done via the app or by a remote.

How to setup and program an Eve MotionBlinds roller blind – video

Do I need a remote to operate Eve MotionBlinds?2023-04-28T12:32:26+01:00

No, blinds powered by Eve MotionBlinds motor don’t need a remote to be operated. However, if a hand-held remote is your desired way of controlling your blinds a Hand-held 15 Channel Remote is one of the options.

Can I set up schedules for Eve MotionBlinds without a HomePod or Apple TV?2023-04-28T12:15:12+01:00

Yes – all data is stored on the motor so you can set up the schedules without a hub and they will still run even if you take the phone away from the home.

What comes in Capital Fascia Presentation Case?2023-04-28T12:10:57+01:00

The case is a great tool to provide your clients with a hands-on demonstration of how each of the Capital Fascia finishes work together.

ORDER YOUR PRESENTATION CASE

Presentation Case Contents

The case also contains four copies of the Capital Fascia User Guide which will give you a comprehensive knowledge of the fascia; from product specs and different fascia configurations to component colours and photo gallery – this is the Capital Fascia compendium of knowledge to inspire you and your clients.

BROWSE GUIDE ONLINE
What’s the difference between USB-C and DC charger?2023-02-27T09:28:57+00:00

USB-C and DC chargers are both used to charge electronic devices such as smartphones, laptops, tablets, and motorised window blinds. However, there are some key differences between the two that are important to understand.

Portability

USB-C chargers are generally more portable than DC chargers. USB-C chargers are often smaller and lighter than DC chargers, making them easier to carry around. DC chargers, on the other hand, are often bulkier and heavier due to their larger size.

Charging Speed

USB-C chargers typically offer faster charging speeds than DC chargers. USB-C chargers can provide up to 100 watts of power, which is significantly higher than the typical 65 watts that DC chargers offer. This means that USB-C chargers can charge your device more quickly than DC chargers.

Compatibility

USB-C chargers are more versatile than DC chargers. USB-C is a universal charging standard that can be used to charge a wide variety of devices, including smartphones, laptops, tablets, and motorised window blinds now. DC chargers are often specific to a particular device or brand and may not work with other devices.

What are the benefits of Double Roller Blinds?2023-02-20T13:03:01+00:00

Double Roller Blinds, also known as “day and night” or “zebra” shades, are a popular type of window covering that can provide a range of benefits: high-level of light control, energy efficiency, privacy, style, motorisation options, and durability.

Learn more about benefits here 

Are roller blinds suitable for bathrooms?2023-02-16T14:45:52+00:00

Yes, roller blinds can be suitable for bathrooms. However, it’s important to choose the right type of roller blind to ensure it can withstand the moisture and humidity levels typically found in a bathroom.

For example, it’s best to choose roller blinds that are specifically designed for use in bathrooms, such as those made from moisture-resistant materials like PVC, vinyl or moisture-resistant fabrics. These materials are less likely to absorb moisture and develop mold or mildew.

You may also want to consider roller blinds that are easy to clean, such as those with a wipeable surface, as bathrooms tend to accumulate dirt and grime over time.

Overall, as long as you choose the right type of roller blind and take appropriate care of it, roller blinds can be a practical and stylish window treatment option for bathrooms.

Here are some fabric ranges from our Capital Collection that are suitable for bathrooms:

Bexley, Buckingham, Camden, Chelsea, Enfield, Fulham, Greenwich, Hampstead, Harrow, Hounslow, Hyde, Kensington, Kingston, Mayfair, Ormond, Quad, Regents, Richmond, Sweetwater, Trafalgar, Waltham, Westminster.

Take a look 

 

Does Decorquip charge a cut length charge?2023-02-16T14:35:36+00:00

No, we don’t.  A cut charge is an additional fee that companies sometimes add to the cost of their products or services when those products or services need to be custom-cut to fit a specific size.

While many companies do apply a cut charge for custom-cut products or services, we have chosen not to do so. This means that if a customer needs a product from us to be custom-cut (fabric or components) to fit their particular requirements, they will not be charged an additional fee for that service.

 

What’s the projection of the XL Roman headrail?2023-02-10T15:10:58+00:00
How Are Smart Blinds Powered?2023-02-09T13:45:17+00:00

Smart blinds can be powered by line voltage, low voltage, battery, and solar power. Each power source has benefits and downsides.

Learn more here

How to move a blind to another channel on the remote control?2023-01-10T11:18:34+00:00

Multiple motorised roller blinds can be paired to different channels on your remote for seamless control, however, it is possible to move blinds between the channels afterward. Follow the steps shown below if you’re looking to rearrange.

For more setting options and tips please see our Dream Range User’s Guide here

Do your 3D-printed products require CE or UKCA marks?2022-12-31T17:08:21+00:00

In short, no.

At Decorquip, we have taken our first steps into the innovative world of producing bespoke components for customers with the aid of 3D printers. To begin with, we have utilised this exciting technology to produce roller tube adapters that allow motors of different sizes to work with a wider range of tubes. Not so exciting for some.

As for the safety marks, our products don’t fall within any of the areas covered by the incoming UKCA or outgoing CE mark. You can learn about the marks, why they exist and what they cover here: Using the UKCA marking – GOV.UK (www.gov.uk)

Of course, safety is a primary consideration whether we are selling third-party components or producing our own so we make sure everything is tested for safety and durability before we consider selling it.

For more information on how we are moving forward with 3D printing and exploring its limitless possibilities, just get in touch. James in the workshop would love to bend someone’s ear about it!

Can a roller blind be cut down to a shorter width?2022-12-31T16:54:40+00:00

We recommend avoiding aftermarket adjustments, like cutting a blind to a shorter width in particular, as there is always a risk of damaging the product. However, if a blind is too wide because of a mismeasurement or another reason that makes it entirely redundant then there’s nothing to lose! We’d suggest tightly securing the blind and making a quick clean cut with a chop saw but, as you can imagine, there are many factors including the composition of the hardware and fabric type that could lead to damage.

Can we cut it down for you?

If the error is ours, we will absolutely do whatever is necessary to ensure you are provided with the blinds you need and in perfect condition. If not, then the cost becomes prohibitive. On an average blind, you can expect labour to make up approximately 40% of the cost. This coupled with delivery costs to and from our workshop and the fact that the blind probably won’t come out of the equation in a particularly good condition, means we will usually decline to cut your blinds down.

Can I control Eve MotionBlinds with my Android phone?2022-12-21T16:14:48+00:00

Currently, all shading powered by Eve MotionBlinds can only be controlled via handsets, Apple HomeKit, or the MotionBlinds app on iOS.

An upcoming Matter launch and subsequent firmware that will be pushed automatically to all Eve MotionBlinds motors as soon as it is available will allow operation from Android devices and more.

Learn more about Thread and Matter

How do I measure for roof Pleated Blinds?2022-12-20T14:55:12+00:00

Shaped Roof Pleated Blinds

When measuring for shaped Roof Pleated Blinds, it is very important to note that the top rail has a minimum width of 100mm, and allowances must be made on-site when measuring.

Motorised Tensioned
Roof Pleated Blinds

When measuring for Tensioned Roof Pleated Blinds, please provide three width and two drop measurements – even if they are just a millimetre or two different.
This will allow to tension the blind accurately in our workshop, leaving you to do nothing but fit the blind.

What’s the size of the Pleated Blind headrail?2022-12-20T14:23:03+00:00

Standard Pleated Blind Headrail

(cross-section)

Motorised Pleated Blind Headrail

(cross-section)

What are the dimensions of Senses Fascia for Roller Blinds?2022-12-20T13:55:01+00:00

The Senses Fascia with accessories is a superb way to finish a Roller Blind, offering a touch of class. To accommodate different  fitting scenarios, Senses Roller and Double Roller Blinds utilise the following Senses end cap options:

Senses Fascia End Cap: Top fixing – Roller Blinds

Senses Fascia Face-fix End Cap: Face fixing – Roller Blinds

Senses Fascia Extension Face-fix End Cap: Face fixing – Roller Blinds/Double Roller Blinds

What are the dimensions of a Vertical Blind headrail?2022-12-19T16:30:29+00:00

We currently offer three Vertical Blind systems that utilise different headrails. See below for the dimensions of each system illustrated with cross-section diagrams.

What finish options are available for Roller Blinds powered by Eve MotionBlinds?2022-12-19T09:27:08+00:00

Voice, phone app, manual pull, or remote control. Roller Blinds powered by Eve Motion motors are innovative with their unrivaled ease of use and smart home connectivity, but also come with a range of corresponding bracket, pull control and motor cover colours, and different pull chain styles, giving you the opportunity to build blinds that are cohesive aesthetically. Mix and match finish options with different fabrics to impress your residential or commercial clients.

Eve Motion Bracket Set

Sets are available in 7 different plastic and metal colours for that cohesive and stylish finish.

Plastic Bracket Set

White

Grey

Black

Anthracite

Metal Bracket Set

White

Chrome

Black Nickel

Stainless Steel

Eve Motion Pull Chain

Eve Motion Pulls utilise No.10 Operating Chain, metal or plastic. With a wide range of chains available, you can mix and match them with different bracket set colour options.

Chain options
What is the cable length on mains roller blind motors?2022-11-21T16:52:00+00:00

Roller 38 Mains Motor

Cable length: 5m

Roller 45 Mains Motor

Cable length: 2.5m

Roller 55 Mains Motor

Cable length: 5m

How do I measure and install Tensioned Motorised Roof Pleated Blinds for lean-to conservatory?2022-11-09T09:43:31+00:00

Peter and Kris give us a step-by-step walkthrough of how to measure lean-to conservatory roof windows ready to install tensioned pleated blinds. Then they go on to demonstrate how to install them.

They are using Tensioned Motorised Roof Pleated Blinds made-to-measure by Decorquip, driven by a Dream Pleated motor and powered by a rechargeable Dream 2600mah battery.

How long will it take to charge the Roman/Pleated 2600 Mah battery?2022-11-09T09:27:47+00:00

We suggest a 6-8 hour charge of the battery for an average six months of use.

What does 2600 Mah mean?

The rating 2600mAh (or 2.6Ah) means the battery will produce 2600mA for one hour, or 1000mA for 2.6 hours of indeed 1mA for 2600 hours. The rating is the current multiplied by the time the battery can produce that current.

What’s the difference between RS Low-profile Slat Hangers and RS Slat Hangers for 1000 Tiltrak RS runners?2022-10-10T14:06:59+01:00

1000 Titrak system with RS runners utilises two types of slat hangers: RS Low Profile Slat Hangers and RS Slat Hangers. Both types are available for 89mm and 127mm width louvres.

Their main difference is the gap they create between the top edge of louvres and the headrail.

How do I install a motorised Roman Blind battery?2022-10-05T09:38:49+01:00
What’s the Eve MotionBlinds bracket dimensions?2022-09-24T16:05:37+01:00
What’s the difference between RS and ST runners for the Tiltrak 1000 system?2022-09-22T15:59:43+01:00

The Tiltrak 1000 vertical system is available with RS (supplied as standard) or ST runners.

The main difference between them is the shape of their peg which determines the gap between the top edge of the louvres and the headrail. The RS runners’ peg is shorter, reducing the gap to only 6mm, and making Tiltrak 1000 Vertical Blinds that utilise RS runners more light control efficient.

The unique shape of the RS runners’ peg means that they can only be used in conjunction with the RS slat holders (see image below), whereas the ST runners are compatible with a wide range of standard slat holders.

RS Runner

Explore Tiltrak 1000 runner options

Low Profile RS Slat Holder

Explore Tiltrak 1000 RS slat holders

ST Runner

Explore Tiltrak 1000 runner options
Can I use Eve MotionBlinds if I don’t have Thread?2022-09-15T14:44:52+01:00

Yes, Eve MotionBlinds motors also utilise Bluetooth to communicate with your Apple device, however, your blinds may be slightly slower to respond, and you’ll need to stay within a range of 10m from the blind. Any preprogrammed options such as scenes or routines won’t be affected as they’re stored on the motor.

Can I operate Eve MotionBlinds away from home?2022-09-15T11:36:32+01:00

Yes, however, because you’re outside the Bluetooth or Thread range it will require a home hub such as HomePod or Apple TV (4th generation or later) to act as a bridge between a blind/blinds and your iPhone or iPad.

What are the bottom bar options available for Eve MotionBlinds?2022-09-09T14:18:58+01:00
Straight Sewn Bottom Bar

Available in white or clear

Straight Covered Bottom Bar

Available in white. Front only covered as standard. Contact us about fully covered. If only fabric thickness allowing, we’ll confirm that we can do it.

Covered Senses Bottom Bar
Exposed Senses Bottom Bar
Exposed Round Bottom Bar

Available in white or anodised silver with white or grey end caps.

Covered Senses Bottom Bar – Flush

Available with white end caps.

Can I operate Eve MotionBlinds with a remote?2022-09-09T13:34:49+01:00

Yes, Eve MotionBlinds can be operated with a Hand-held 15 Channel Remote.

How do I know when my USB battery roller blind is fully charged?2022-09-15T14:14:28+01:00

1.Motor Indicator 

Whilst charging your Dream Range USB Battery Motor an indicator light on the motor shows whether the battery is fully charged or still charging. See below.

* This function can be turned ON/OFF by holding the DOWN button on a remote for 5sec.

2.Connector App

If you’re using the DreamHub with Connector App to control your Dream Range blinds from your smartphone, you can also monitor the battery charge level in the app.

How many meters are on a roll of Roller Blind fabric?2022-08-30T11:51:45+01:00

Depending on the fabric range, the roll sizes vary. So, the easiest way to find out how many meters is on a roll is to head to our Trade Catalogue. In the Wholesale Fabrics section, page 310, you’ll be able to find all our fabrics grouped in ranges with all the required information. We currently have only a PDF version available. Get in touch and request a copy that includes the August price update.

Alternatively, check the Roller Blind fabric roll sizes in the tables below or download PDF.

Decorquip Roller Fabric Roll Sizes
What’s the Standard Roman Blind headrail size?2022-08-25T11:27:55+01:00

Standard Roman Headrail Dimensions

headrail cross-section

What’s the size of the Motorised Pleated Blind headrail?2023-09-20T10:20:59+01:00

Motorised Pleated Blind headrail cross-section

How wide is the Urbane Top Track?2022-08-15T15:42:07+01:00

The Urbane Top Track is used for Double Roller Blinds, its unique shape allows for the use of different types of brackets. See below for dimensions of the track on its own and combined with different types of brackets.

Urbane Top Track with Top Clip – Top Fixing

Urbane Top Track with Top Clip and 65mm Threaded Bracket– Face Fixing

Urbane Top Track with Top Clip and 95mm Threaded Bracket – Face Fixing

Urbane Top Track with Top Clip and 125mm Threaded Bracket – Face Fixing

Urbane Top Track with Senses Vertical Blind Bracket – Face Fixing

How can I measure my window for INTU Micro Pleated blind?2022-07-29T13:57:36+01:00

Measuring

Measure the glass size only. For the blind width measure at 3 different points as shown in the diagram and use the smallest measurement.

Ensure all measurements are within specifications stated in the table below.

Max. Glass Width Min. Glass Width Max. Glass Drop Min. Glass Drop Max. Area Max. Bead Depth Min. Bead Depth
1400mm 150mm 200mm 100mm 1.5sqm 27mm 11mm

For more details download the Survey Instructions below.

PDF INTU Micro Pleated Blind Survey Instructions
What blind types can I fit into a suspended ceiling?2022-07-28T15:44:04+01:00

There are two types of Suspended Ceiling Clips used to accommodate fitting different blind types into a suspended ceiling.

Blind Type: Wide Classic Vertical, Roller Blind with a Back Bar

Blind Type: Narrow Classic Vertical, Tiltrak 1000

Can I fit blinds into a suspended ceiling?2022-07-28T14:43:32+01:00

Yes, using Suspended Ceiling Clips. They are brackets designed to fit vertical blinds and roller blinds with a back bar into a suspended ceiling. They don’t need any drilling to be attached as they mount onto the metal grid that holds the ceiling tiles.

Can I face-fix the capital fascia side profile?2022-07-08T15:24:51+01:00

It’s possible to fit the capital fascia side profile outside the recess (not for reversed roller blinds), however, because it was predominantly designed to be fitted inside the recess to close the gap between the edge of the fabric and the wall and block light leakage, the face-fixed profile is not as effective at fulfilling this purpose. Therefore, we don’t recommend using the capital fascia side profiles with any face-fixed blinds.

How do I re-tension Motorised Roof Tensioned Pleated Blinds?2022-06-30T14:09:51+01:00
What are the options for the brackets on Roller Blinds?2022-06-23T11:18:23+01:00

Standard Brackets

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available (32mm & 38mm): White, Brown, Black, Grey, Anthracite, Beige.

Colours available (45mm & 55mm): White, Black, Grey.

Extension Brackets

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Joiner Bracket – Single Control

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Joiner Bracket – Double Control

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Same Side Double Brackets

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Opposite Side Double Brackets

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Single Control Double Joiner Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Dual Control Double Joiner Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Back Bar Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Top Clip

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Safety Snap-out Face-fix Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Top Clip

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Back Bar Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Safety Snap-out Top-fix Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Top Clip

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Back Bar Bracket

Roller Blind System: 32mm, 38mm, 45mm & 55mm

Colours available: White

Do I have to set up my Dream Hub when I get a new phone?2022-06-22T10:29:04+01:00

NO. Just log in to the Connector App with your credentials on your new phone.

Can the DreamHub connect to Home Automation systems?2022-06-22T10:24:40+01:00

Both DreamHub Pro and DreamHub Mini can communicate with smart home setups built around Alexa, Google Home etc wirelessly. Home automation is different and often relies on wired connections to operate. The DreamHub Pro is equipped with an RS485 port that allows for integration into these systems.

Do I need a remote to operate Eve MotionBlinds?2022-06-20T14:05:16+01:00

No, Eve MotionBlinds come with a pull control as standard, just a simple pull automatically sets the blind in motion and overrides smart controls. Otherwise, it can be operated directly from your iPhone.

Learn more about Eve MotionBlinds here

Does Eve MotionBlinds work with Alexa?2022-09-07T12:14:13+01:00

Currently, when operated independently of a MotionBlinds Wi-Fi bridge, Eve MotionBlinds cannot connect directly to third-party services such as Amazon’s Alexa. Voice control is available via Siri on Apple devices.

When connected to a MotionBlinds Wi-Fi bridge, Eve MotionBlinds become compatible with all major third-party smart home and home automation providers, including:

Amazon Alexa
Google Assistant
SmartThings
IFTTT
Home Assistant
Homey Pro
Loxone
Mediola
Control4
Elan

Also, a new smart home protocol, Matter, has been developed, and is expected to launch at the end of 2022. Eve MotionBlinds motors will be Matter certified and work directly with all leading smart home systems with no need for a Wi-Fi bridge.

Learn more about Eve MotionBlinds here

Which blinds can I order with Eve MotionBlinds?2022-06-20T14:24:15+01:00

The blind type powered by Eve MotionBlinds are 38mm Roller Blinds at the moment. A new motor for 45mm Roller Blinds and XL Roman Blinds will be available soon.

Learn more about Eve MotionBlinds here

Which Capital Collection fabric is the best for me?2022-06-16T13:58:56+01:00

Our Capital Collection contains a staggering array of fabrics spread across 27 ranges. Each range comes with unique features, helping you to find the best solution for your space – be it commercial or residential. See the chart or click the button below it to download it.

Capital Collection Spec Cards

SPECIFICATION CHART
How do I measure a window for roller blinds with joining brackets?2022-06-16T11:53:00+01:00

When measuring for roller blinds with joining brackets, you’ll be required to provide measurements for each blind that is going to be fitted into your window. It’s very important to submit the width first, then the drop.

Step 1. Check if your blind is going to fit inside or outside the recess

If your window is in a recess, then you have an option of fitting inside the recess, or you can fit just outside of the recess so the blind overlaps the window.
This helps to keep out more light and provides more insulation.

Step 2. Measuring your window

Tip: Measure your window with a metal tape measure and in millimeters or inches.

If you want your blinds to fit into a recess

 Measure the width first and add 7mm, then the drop. Repeat the same process for another blind or blinds.

Example:

Width: 1000mm + 7mm = 1007mm

Drop: 1500mm

If you want your blinds to fit outside the recess

Allow 75mm overlap on the width and then add 7mm, next measure the drop. Repeat the same process for another blind.

Example:

Width: 1000mm + 75mm + 7mm = 1082mm

Drop: 1700mm

Which Capital Fascia is the best for me, 90 or 120mm?2022-06-15T14:52:47+01:00

Both variants can be installed as a recess or face-fixed coverings so the only difference between them really is their height. This flexibility in positioning means they accommodate any blind type and even more than one at a time.

To determine which variant to choose, the total clearance of the blind and all its fixings when in a fully open position should be considered. This will be subject to how the blind is fixed, window size and blind type.

For illustration, we’re using a simple range of average roller blinds. The roll widths provided are based on a thick roller fabric such as Quad 1% at a drop of 3000mm.

What brackets do I need for Capital Fascia face-fix installation?2022-06-06T14:55:27+01:00

To face-fix the Capital Fascia, you’ll need to use Fascia Clips in conjunction with Threaded Brackets.

How do I assemble & fit a Perfect Fit Pleated Blind?2022-05-31T15:16:12+01:00
Download Perfect Fit Pleated Blind Instructions
How do I download images from Decorquip website?2022-05-17T23:03:23+01:00
How do I replace a rechargeable battery for Pleated Blinds?2022-05-11T14:07:04+01:00
How do I replace a rechargeable battery for Roman Blinds?2022-05-11T14:05:37+01:00
How do I order made-to-measure blinds online?2022-05-09T14:56:59+01:00

Note: We use roller blinds for the purpose of this demonstration, however, the same principle applies to all other blind types.

How do I fit roller blind side guide wires?2022-05-06T13:46:42+01:00

If you ordered your roller blinds with a side guide wire option, the wires with their fitting components will be delivered with your blinds. The side guide wires can only be installed on-site.

FITTING INSTRUCTIONS
How do I measure a window for blinds?2022-04-21T09:02:42+01:00

Regardless of whether you’re placing your order online, by email or by phone – providing correct measurements is very important. Here are the two simple steps to help you get them right, every time.

Step 1. Check if your blind is going to fit inside or outside the recess

If your window is in a recess, then you have an option of fitting inside the recess, or you can fit just outside of the recess so the blind overlaps the window.
This helps to keep out more light and provides more insulation.

Step 2. Measuring your window

Tip: Measure your window with a metal tape measure and in millimetres or inches.

If you want your blind to fit into a recess

Measure the width in three places first, then the drop (also in three places). You call this a ‘recess size’, and when you order, you just need to give the smallest width and drop measurements. It is very important to give us the width first, then the drop.

If you want your blind to fit outside the recess

Measure the width first, then the drop. You are best allowing a minimum overlap on the width of the window of 75mm (3”) on either side of the blind. It is very important to give us the width first, then the drop. When ordering, you call this a ‘blind size’.

Will my mains powered motorised blind cable come fitted with a plug and fuse?2022-04-13T13:11:27+01:00

Plugs are typically pre-fitted to portable appliances and devices (e.g. lamps, kettles, toasters etc) whereas a blind, once installed, remains in situ and is not portable. For this reason, the power cable of the mains powered blind motor that we supply does not come fitted with a plug or fuses. When planning for the installation of mains powered blinds, it is normal to connect the blind cable directly to a switched fused spur. Installation of the fused spur and connection of the blind to the fused spur would normally be carried out by an electrician.

What amp fuse do I need for mains powered Roller blinds?2022-04-13T14:04:34+01:00

As a rule of thumb, fuses are rated according to the power rating of the appliance and appliances rated up to about 700 watts should have a 3-amp fuse.

The rated current of motors used in our mains powered blinds is 0.53-0.63 Amp, and they have a power rating of between 121-155W.

So, if you use a cable plug or connect up to 4 motorised blinds to a spur a 3 amp fuse will be sufficient to protect the cabling and motor or motors. If you run more than 4 blinds off a single spur use a 5 amp fuse.

What’s the Cassetted Roller Blind cassette size?2022-04-08T11:46:15+01:00

Cassetted Roller Blinds are available in two cassette sizes.

Cassetted Roller Blind cassette sizes
Do Cassetted Roller Blinds come with a bottom rail?2022-04-07T15:39:48+01:00

Yes, Cassetted Roller Blinds come with a bottom rail that fits across the bottom of the blind to block the light coming through the gap between the windowsill and the blind’s bottom bar.

Depending on the fitting scenario (top or face-fix), the bottom rail can be fixed behind or in front of the bottom bar – see below.

Top-fix installation

Diagram - Recess Bottom Rail Fitting

Face-fix installation

Face-fix Cassetted Roller Blind-Bottom Rail
Cassetted Roller Blind with Bottom Rail
Cassetted Roller Blind with Bottom Rail
Cassetted Roller Blind with Bottom Rail
How can I change the control side on a Roman blind headrail?2022-04-05T15:13:54+01:00
How can I retrofit Elite 1:4 Breakaway Roman Blind Mechanism?2022-04-05T15:12:53+01:00
How to calculate Roller Blind diameter?2022-08-15T15:43:02+01:00

Fill the form below to calculate the diameter of the tube with the fabric fully rolled to see if your blind meets the fitting requirements.

It’s useful to know your roller blind diameter beforehand to ensure:

  • Your roller blind isn’t too thicker than the recess depth
  • Correct Capital Fascia variant 
Which Roman Blind mechanism is the best for my blinds?2022-03-28T13:45:20+01:00

Ideal for smaller, lighter blinds. Also if you want to avoid drilling the walls to install a chain tensioner, the system is suitable for a cord breakaway device to render your blind child safe. Another advantage of a 1:1 mechanism is that it is faster when operating the blind.

Suitable for any size blind – big or small and with heavy fabric. They are easier and smoother to operate. On the other hand, the disadvantage of a 1:4 mechanism is that it is slower and the blind will take longer to pull up. Chain breakaway connectors are typically not recommended for this system and you’ll have to fix the operating chain to the wall with a tensioning device.

Elite 1:4 Breakaway Roman Blind Mechanism

Similar to its standard counterpart, the 1:4 gear ratio allows users to handle the traditionally heavy fabrics found on most Roman blinds, with a lifting capacity of 10kg so it’s suitable for any blind size. What makes it stand out is how easily a detached operating chain can be returned. With no components coming loose and nothing to unlock or open, users can confidently reinstate the chain themselves in less time than it would take to call you back to the site.

What’s the difference between 1:1 and 1:4 mechanisms for Roman Blinds?2022-03-28T12:53:55+01:00

In a 1:1 mechanism, one revolution of the chain cog equals one revolution of the cord drum. A 1:4 mechanism utilises a gearbox which decreases the ratio by 4, meaning that one revolution (360 degrees) of the chain cog would turn the cord drum inside a headrail only by 90 degrees. Simply put, the 1:1 mechanism is fast but stiffer to operate and the 1:4 mechanism is slow but easier to operate.

1:1 Roman Blind Mechanism

1:1 Roman Blind Mechanism Ratio

1:4 Roman Blind Mechanism

1:4 Roman Blind Mechanism Ratio

A comparison of 1:1 and 1:4 mechanisms – based on an average operating chain ‘pull’ of 40cm.

1:1 vs 1:4 Roman Blind Mechanisms Compared
How loud are motorised blinds?2022-03-10T09:22:21+00:00
How to assemble an XL Motorised Roman Blind?2022-03-10T09:17:56+00:00
How does antimicrobial fabric work?2022-03-09T16:24:24+00:00

Antimicrobial is an agent that seals off the surface of the fabric and stops microorganisms from penetrating it which effectively slows down their growth within the internal structure of the fabric at the smallest of scales. It’s worth underlining here that we take for granted that antimicrobial agents would kill all dangerous microbes, however, its main purpose is to stop them from penetrating and multiplying inside the fabric.

Most of the antimicrobial agents used in commercial fabrics are biocides. These biocides contain particles of silver, utilising their bio-resistant properties. Fabric treated with a biocide is protected from undesirable bacterial and fungal infection. The active agent protects the user from microorganisms for aesthetic, hygiene, or medical reasons, and protects the fabric from biodeterioration caused by mould, mildew, and fungi.

Microorganism growth in fabric causes a range of undesirable effects, not only on the fabric itself but also on the user. Some effects include the generation of unpleasant odour, fabric structural damage that reduces its mechanical strength, stains and discolouration and an increased likelihood of contamination.

A – fabric treated with an antimicrobial biocide.

B – non-antimicrobial fabric.

What’s the difference between Perfect Fit and INTU Micro Pleated Blinds?2022-03-09T15:47:31+00:00

The main difference between the products is simply the frame and variety of options they come with. Subsequently, it comes down to your client’s personal tastes, but whichever system they will decide upon, they will find it extremely functional, easy to operate and child-friendly.

Find out more in the blog: Perfect Fit vs INTU Micro. Which system is the best for my clients?

What is the cable length on 55mm Mains Motors?2022-03-09T15:32:40+00:00

Our current stock of motors the cable is 5 meters long, But this may change if we change supplier.

What is the smallest motor available for a Roman XL?2022-03-09T14:56:37+00:00

The smallest motor that would be compatible is the LS40 from Somfy – 1021371.  This is a 4 core motor (Not RTS).  Motor size is 415mm so a min blind size of approx 500mm.

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