At Decorquip, we are committed to maintaining the trust and confidence of visitors to our website and subscribers to our email marketing. Here you’ll find information on how we treat data that we collect from visitors to our website, subscriptions to our e-marketing or via

Visitors to our website

When someone visits we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Payment details

When collecting and processing your credit/debit card details for payment, we use a third-party service, Sage Pay. All information is securely processed through and stored on their globally trusted system and encrypted. We do not store or record your information in any way and cannot retrieve it from Sage Pay. For more information, please see Sage Pay’s security policy.


To maintain an ongoing relationship with our customers by sending product updates, guides, and other relevant information to a volunteered email address. We may also contact you by email to keep our records up to date, obtain further information or to check that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our email marketing. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-marketing. For more information, please see

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our GDPR Officer Darrell Ford.


We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have stringent physical, electronic and managerial procedures in place to safeguard and secure the information we collect online.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. This Privacy Policy does not govern those sites, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to your personal information

You are entitled to access the personal information that we hold. Email your request to our GDPR Officer, Darrell Ford


What Are Cookies?

A cookie is a small file which is placed on your computer’s hard drive to help store your user preferences, login, and session states, analyse web traffic, or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies used on this site

The following cookies may be set.

This site runs on the WordPress CMS which uses these cookies to track a user’s session when they last visited or did something on the site. No personal information is stored in these cookies, only timestamps related to that browser session.

The shopping cart uses a system called WooCommerce which sets a cookie to remember which items are in the cart. No personal information is stored in these cookies, only a fingerprint ID related to that browser session.

Google Analytics: We use Google Analytics to monitor and report on our website usage such as the number of visitors to the site, search phrases used to find us, pages visited on the site and time spent on the site. The statistics gathered are a necessary requirement for us to provide and improve our value-added products and services and to stay competitive. The cookies do not identify users nor associate your IP address with any personally identifiable information. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google’s privacy policy is found here:

Third-party cookies

Our website uses features of other websites that may leave a cookie. These are third-party cookies, and we are unable to block or prevent them without removing the feature from our site. For information about those cookies, you would need to check the originator’s website for their cookie policy.

Facebook: Our website utilises the Facebook Like button functionality to share content. If a user clicks the Like button and logs into Facebook via our website, Facebook will leave a cookie on the user’s computer. This is the same process as if the user logs into Facebook directly or clicks Like on any other website. Facebooks privacy policy is set out here:

How to disable cookies

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit To opt out of being tracked by Google Analytics across all websites visit

Call recording

Please note that calls to Decorquip may be monitored or recorded to provide evidence of a business transaction to ensure compliance with regulatory procedures.