We don’t believe in counting our chickens
Every day we strive for excellence in everything we do. We commit ourselves to world class customer service and operational excellence, but it would all be for nothing if you can’t rely on our products.
That’s why everything you buy from Decorquip comes with an automatic 5-year warranty as standard. From a simple pack of wall brackets through the most complex range of made-to-measure blinds.
In the unlikely event that any Decorquip products prove to be faulty or fail to perform as expected during normal application and/or operation, we’ll be happy to repair it or issue a replacement free of charge.
‘Value for money’ can be a tricky thing to pin down and, for your clients to have confidence in you and your business, you need confidence in your suppliers. With our warranty, we hope to empower you to pass on that assurance so we can all make buying blinds enjoyable.
With a guarantee like this on our products and our industry leading WowVow service promise in place to protect you from operational and administrative errors, it’s no wonder that our customers gave a world class score of 80 on the NPS scale in 2020.
To learn more about our 5 warranty and how it can work for you and your business, get in touch with the team.